Bots allow you to have an automated conversation with people who click on your Facebook Messenger to start a dialogue.
With more and more people relying on Facebook for information, bots who play the role of auto-responders can help boost direct engagement with your target market.
Bots use keywords to shape the conversation and market to your existing and potential prospects.
Why would you need a bot?
* To offer an amazing customer service
* To better market your products and services